Strengthening the people behind the mission, so the mission can keep moving forward.
Start a conversationTonya M. Jones, MSW, QMHP, is a nonprofit operations and behavioral health leader with more than fifteen years of experience in housing stability, addiction recovery, trauma-informed care, and peer-delivered service systems. She has led multi-site operations, staff teams, safety and compliance systems, and county-funded programs across Oregon.
Her career began on residential floors, supporting women and families in substance-use and mental health treatment, and it has stayed in the same field ever since — through peer support in Multnomah County's Mental Health Court, case management for housing-insecure youth, program direction, statewide operations leadership, and ultimately the chief executive's chair.
That path shapes how she leads. She builds budgets that hold, facilities that are safe, and documentation that survives an audit — while keeping the practice trauma-informed for staff as much as for the people they serve.
Tonya consults independently through Tonya Jones Consulting and is available for interim executive leadership, operational and safety assessments, policy development, and training engagements.
I have watched talented leaders spend so much time putting out fires that they have little opportunity to focus on strategy, growth, innovation, or the long-term health of their organizations.
— Tonya M. JonesWhy
I have spent my career in social services within the nonprofit sector, working my way from direct service to senior leadership. Along the way, I have seen firsthand just how much nonprofit leaders are asked to carry.
There simply are not enough hours in the day to manage daily responsibilities while also doing the work required to move an organization forward. Funding cuts, eliminated management positions, and reduced leadership capacity have left executive directors and senior leaders bridging the gap — providing direct services, developing policies, writing reports, managing operations, overseeing compliance, supporting staff, and responding to organizational challenges.
When leaders are consistently stretched beyond capacity, burnout becomes inevitable. Staff feel unsupported, and the quality of services can suffer.
That is why I created KDM Leadership & Consulting.
My consulting practice helps nonprofit organizations and their leaders fill critical gaps without losing themselves in the process — drawing on hands-on experience from both the front lines and the executive leadership table.
Fill the gaps that leadership capacity no longer covers — operations, program development, strategic planning, project management, policies and procedures, staff development, reporting compliance, curriculum development, and organizational capacity building.
Executive directors and senior leaders carrying more than one role, boards navigating a leadership change, and nonprofit organizations that need a practical partner rather than another report.
Consulting
Engagements usually start at a specific pressure point — a leadership gap, a report coming due, a program that needs rebuilding — and widen from there.
Tonya M. Jones
Strengthening the people behind the mission, so the mission can keep moving forward.
Experience
Residential support specialist to chief executive — the same work, the same population, without stepping away.
KDM Leadership & Consulting, LLC · Portland, OR
WomenFirst Transition & Referral Center · Portland, OR
WomenFirst Transition & Referral Center · Portland, OR
Mental Health & Addiction Association of Oregon · Portland, OR
Mental Health & Addiction Association of Oregon · Portland, OR
Outside In · Portland, OR
Native American Rehabilitation Association · Portland, OR
Trauma Informed Oregon · Portland, OR
Frontline and peer-delivered services across Portland
Credentials
Available for interim executive leadership, operational and safety assessments, policy and procedure development, and trauma-informed training — across the Portland metro area and Oregon statewide.